Shipping Policy
*Last Updated:* July 15, 2026
At *Azrance*, every fragrance is carefully prepared and packaged to ensure it reaches you in perfect condition. We are committed to providing a smooth, reliable, and transparent shipping experience across India.
---
# Order Processing
All confirmed orders are processed within *1–2 business days* after successful payment.
Before dispatch, every order undergoes:
* Order verification
* Quality inspection
* Secure protective packaging
* Handover to our trusted courier partner
Orders placed on *Sundays or public holidays* will be processed on the next working business day.
---
# Estimated Delivery Time
| Location | Estimated Delivery |
| ---------------------- | ------------------ |
| Metro Cities | 2–4 Business Days |
| Tier 2 & Tier 3 Cities | 3–6 Business Days |
| Remote & Rural Areas | 5–8 Business Days |
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or unforeseen circumstances.
---
# Shipping Partners
To ensure safe and timely deliveries, Azrance partners with leading logistics providers such as:
* Delhivery
* Blue Dart
* DTDC
* XpressBees
* Ekart (where available)
The courier partner is selected based on your delivery location to ensure the fastest and safest service.
---
# Order Tracking
Once your order has been dispatched, you'll receive:
* A shipping confirmation via Email, SMS, or WhatsApp
* Your tracking number
* A tracking link to monitor your shipment in real time
You can also track your order using your Order ID through our website.
---
# Shipping Charges
### Free Shipping
We offer *FREE shipping across India* on all prepaid orders above *₹599*.
For orders below ₹599 or deliveries to certain remote locations, a nominal shipping fee may apply. Any applicable charges will be clearly displayed during checkout before payment.
---
# Address & Delivery Information
Please ensure that your shipping address, mobile number, and email address are accurate while placing your order.
Azrance cannot be held responsible for delays or failed deliveries resulting from:
* Incorrect or incomplete shipping addresses
* Invalid contact information
* Customer unavailability during delivery attempts
If an order is returned to us because of incorrect delivery details or repeated failed delivery attempts, additional shipping charges may apply for reshipment.
---
# Delivery Delays
While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to circumstances beyond our control, including:
* Extreme weather conditions
* Natural disasters
* Government restrictions
* Courier operational delays
* High order volumes during festivals, sales, or promotional events
If your shipment is delayed, our support team will be happy to assist you.
---
# International Shipping
Currently, *Azrance ships only within India.*
We are actively working toward expanding our services to international destinations in the future.
---
# Need Assistance?
If you have any questions regarding your shipment or your order has not arrived within the expected delivery timeline, please contact our customer support team.
*Email:* [info@azrance.com](mailto:info@azrance.com)
*Phone:* +91 XXXXXXXXXX
Please keep your *Order ID* handy when contacting us for faster assistance.
---
# Our Commitment
Every Azrance fragrance is carefully inspected, securely packaged, and shipped with the highest standards of quality and care.
From our hands to yours, we are committed to delivering not just a fragrance, but a premium experience that reflects the values of the Azrance brand.
*Thank you for choosing Azrance — Tahaif of Love (The Gift of Love).*